Data Policy (Privacy Policy) – Chalet Rental 1. Collection of Personal Data We collect and process personal data when you make a reservation or contact us. This may include: * Full name * Address details * Email address * Phone number * Date of birth (if required for booking compliance) * Payment details (processed via secure payment providers) 2. Purpose of Data Processing Your data is used for the following purposes: * Processing and managing your reservation * Communicating about your stay * Handling payments and deposits * Complying with legal and administrative obligations * Improving our services and guest experience 3. Legal Basis We process your personal data based on: * The performance of a contract (your booking) * Legal obligations * Legitimate interest in providing and improving services 4. Data Sharing Your data will not be sold to third parties. It may only be shared with: * Payment providers (for secure transactions) * Cleaning or property management services (only when necessary) * Authorities, if required by law 5. Data Retention We do not keep your personal data longer than necessary: * Booking and financial data: up to 7 years (legal obligation) * Communication data: up to 12 months after your stay, unless otherwise required 6. Data Security We take appropriate technical and organizational measures to protect your data against: * Unauthorized access * Loss * Misuse * Alteration or disclosure 7. Your Rights You have the right to: * Access your personal data * Request correction of incorrect data * Request deletion of your data (where legally possible) * Object to data processing * Request data transfer (data portability) Requests can be sent to our contact email address. 8. Cookies and Online Data (if applicable) If a website is used for bookings, cookies may be used to: * Improve website functionality * Analyze visitor behavior * Support booking processes You can manage or disable cookies in your browser settings. 9. Third-Party Websites We are not responsible for the privacy practices of external websites or booking platforms linked to our services. 10. Changes to This Policy We reserve the right to update this Data Policy at any time. The most recent version will always apply.